Delivery Apps
Manage the third-party delivery applications used on sales orders — Snoonu, Talabat, Rafiq, Keeta or your own — with their code, payment method, commission, payment fees, sort order and status.
Delivery Apps lists the delivery platforms your orders can be fulfilled through. Attaching an app to a sales order (or importing its order history) records which platform delivered, which payment method the money arrives with and the commission and payment fees the platform keeps — so your margin per channel is visible.
Screen tour
| Column | Content |
|---|---|
| Name / Code | Display name and technical code (Snoonu / snoonu, Talabat / talabat, Rafiq / rafiq, Keeta / keeta are pre-created) |
| Payment method | The payment type used when the platform pays you ((not set) until configured) |
| Commission | Percentage kept by the platform |
| Sort | Order in the selectors |
| Status | Active / Inactive switch — only active apps are proposed on orders |
| Actions | Payment fees, Edit |
New delivery app creates an additional platform.
Configure an app
Edit the app
Edit → set the Name, Code, the Payment method (create one in Payment Types if needed, for example Snoonu settlement as a bank transfer type), the Commission % and the Sort order.
Payment fees
Payment fees opens the fee grid of the app: per payment method, the fixed and/or percentage fee charged by the platform (for example a card fee on prepaid orders).
Activate
Switch the status to Active. The app now appears in the order's delivery-app selector (Manage apps) and in the Snoonu import drawer.
Logic and rules
- On a sales order, choosing a delivery app (None / in-house by default) stores the channel; commission and fees are computed on the order total and shown in the order's payment section and in reports.
- The Snoonu import applies the selected app to every imported order.
- Inactive apps keep their history; orders already linked to them are unchanged.